Privacy Policy

Last Modified August 1, 2025

This Privacy Policy (the “Privacy Policy” or “Policy”) explains the types of information collected and processed by Drimvix, collectively referred to as “Drimvix,” “we,” “our,” or “us.”

Except as described in this Privacy Policy, the Policy applies to all websites, mobile applications, and other electronic and/or digital products and services provided by Drimvix that link to this Policy, as well as our offline services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Services.

Undefined capitalized terms used herein shall have the meaning set forth in the Drimvix Terms of Service.

1. Information We Collect

When you use our Services, we may collect information from you. The types of information depend on your interactions with us. Certain information is necessary to provide the Services; without it, you may not be able to access some features.

Information you provide directly:

• Email address;
• User name;
• Payment details (via our payment processing partners);
• User Content (as defined in the Terms of Service), such as chat logs, shared images, or Characters;
• Communications with us.

Information collected automatically:
We and our third-party partners (including analytics services such as Google Analytics) may use cookies, web beacons, and tracking technologies to gather data including browser type, operating system, IP address, access times, referring/exit pages, unique device identifiers, version of our Services, and device type. We may also monitor engagement, navigation patterns, and frequency of use.

Cookies and related technologies may help us tailor the Services, save login credentials, manage content, track usage, and compile statistics. They may also appear in emails to track views, forwards, and responses.

Most browsers accept cookies by default, but you can adjust settings to decline them. If you do, some parts of the Services may not function properly. See https://www.allaboutcookies.org/ for more information.

We may also collect approximate location data inferred from your IP address.

Information from other sources:
We may obtain information when you are referred by another user or interact with our social media accounts (e.g., Facebook, Instagram). If you link a third-party account (e.g., Google or Facebook), we may access information allowed by your permissions. You can revoke this access through the third-party platform or your device settings.

2. How We Use the Information

We may use your information to:

• Provide and operate the Services;
• Personalize your experience;
• Communicate updates, features, or changes;
• Respond to feedback, questions, or support requests;
• Improve, analyze, and train our AI models;
• Develop new products;
• Detect and prevent fraud or misuse;
• Comply with legal requirements and enforce our Terms of Service;
• Fulfill other purposes for which the data was collected.

We may combine collected data with other sources and use aggregated or de-identified data for research, analytics, or marketing.

3. Disclosure of Information

We may share your information in the following cases:

• Affiliates: With companies controlled by or under common control with Drimvix.
• Vendors: With service providers such as data storage, payment processors, analytics, customer support, or legal advisors.
• Safety and Protection: If necessary to protect rights, property, or safety of Drimvix, affiliates, employees, users, or the public.
• Advertising and Analytics: In the future, we may share data with partners for advertising or analytics.
• Legal Requirements: To comply with laws, regulations, or legal processes.
• Business Transfers: During mergers, acquisitions, or asset sales.
• User Content: Content you create (e.g., Characters, group chats) may be visible to others.
• With Consent: When you direct us to share your data (e.g., referrals).

4. Online Analytics and Tailored Advertising

We may use services like Google Analytics to analyze how users engage with the Services. In the future, advertising networks may use cookies or trackers to deliver tailored ads.

You can opt out via tools such as:

• Network Advertising Initiative Consumer Opt-Out;
• Digital Advertising Alliance Opt-Out;
• European Interactive Digital Advertising Alliance Opt-Out;
• Google Ads Settings.

Please note, opting out may still result in ads, though they may not be personalized.

5. Your Choices

• Profile: You can update or deactivate your account through your profile page.
• Marketing Emails: You may unsubscribe via provided links, though administrative messages will continue.
• Cookies: You may opt out as described above.
• Rights: Depending on jurisdiction, you may have rights to access, correct, delete, restrict, or transfer your data, revoke consent, or object to processing. You may appoint an authorized agent with written permission or power of attorney.

Certain information may be retained for compliance or service provision. Exercising rights will not result in discrimination as prohibited by law.

To exercise your rights, contact us at info@drimvix.com. We may verify your identity before processing requests.

6. Regional Privacy Disclosures

EEA and UK: Drimvix is the data controller of personal data. Legal grounds include contractual commitments, consent, legitimate interests, and legal obligations. You may also lodge complaints with supervisory authorities.

Nevada: Residents may opt out of the sale of personal data by emailing us with the subject “Nevada Do Not Sell Request.”

California: Under CCPA, categories of personal and sensitive data collected include identifiers, payment details, transaction data, device information, geolocation, audio/visual content, User Content, and account credentials. We may “share” data for advertising analytics. We do not knowingly sell or share data of users under 16.

We do not respond to Do Not Track signals at this time.

7. Children’s Privacy

Services are not intended for users under 18. Accounts found to belong to minors will be closed and their data deleted, except as permitted by law.

8. Security

Drimvix uses technical, administrative, and physical safeguards to protect data, but no system is completely secure.

9. Data Retention

We retain information as long as necessary for the purposes described, or as required by law. Popular “Public” Characters may remain active to preserve the experience for other users, though linked personal information should not be included in their creation.

10. Consent to Transfer

Your information may be stored and processed in countries outside your own, including the United States, which may have different data protection laws. By using the Services, you consent to such transfers.

11. Third-Party Links

Our Services may link to external sites or services. Their practices are governed by their own policies, not ours.

12. Changes to Policy

We may update this Policy from time to time. Updates will include a new “Last Modified” date, and significant changes will be communicated where required.

13. Right to Be Forgotten

You may request deletion of your personal data when processing is no longer justified. Legal reasons may require retention in some cases. You also have the right to object to processing, particularly for direct marketing.

14. Time to Respond

We aim to respond to legitimate requests within one month, with extensions possible for complex cases.

15. Contact Us

If you have questions about this Policy or our practices, email info@drimvix.com.